Welcome to Joinways Docs
Complete documentation to master Joinways and manage your venues, leads and events.
What you'll find here
- Get Started — First steps with Joinways: account creation, onboarding, setting up your venue and spaces.
- Leads — Centralize inquiries from Gmail, Outlook, Instagram and WhatsApp. AI extracts key information to qualify and prioritize.
- Events — Create and track your events. Calendar, list and kanban views. Tasks, notes, files, emails and function sheet (BEO).
- Quotes & invoicing — Generate quotes from your catalog, get electronic signatures and convert to invoices via Stripe.
- People & Companies — Your client database: contacts and companies, automatically enriched from leads and signed quotes.
- Reports — Dashboards and KPIs: inquiries, conversion, response time, revenue by venue and owner.
- Setup & integrations — Venues, spaces, catalog, team, automations, calendars, emails and third-party integrations.
What Joinways does
Joinways is the all-in-one platform for event venue managers: halls, restaurants, châteaux, hotels, conference spaces. It centralizes your operations from receiving inquiries to invoicing.
No more switching between Gmail, WhatsApp, spreadsheets and calendars. Every inquiry lands in a unified inbox, AI extracts the information, and you manage your events, quotes and tasks from a single interface.
Key features
Leads
Centralize email, Instagram and WhatsApp. AI qualifies automatically.
Events
Calendar, kanban, BEO and public access for your clients.
Quotes & invoices
Quotes from your catalog, e-signature and invoicing.
Tasks
Assign, track and never miss anything on your events.
People & Companies
Contacts and companies, automatically enriched.
Reports
Conversion, revenue and performance by venue and owner.
Integrations
Gmail, Outlook, Google Calendar, Instagram, WhatsApp, Stripe.
BEO
Function sheet: schedule, operational notes, PDF and public link.
Built-in AI
Automatic extraction and qualification of incoming inquiries.
Browse by category
Get started
For venue managers: first steps with Joinways, key concepts (venue, space, lead, event, quote) and setup guide in a few steps.
Setup & settings
Venues, spaces, catalog, team, billing, integrations: everything to set up your venue or event business.
Inbox (Demands)
All your inquiries in one place: email (Gmail, Outlook), Instagram, WhatsApp. AI extracts info to qualify leads and create events fast.
Events
Create events, Calendar / List / Kanban views, BEO, quotes, tasks, notes and files. The core of your venue booking management.
Quotes & invoicing
Quotes from your venue catalog, e-signature, invoicing. From first inquiry to payment for your events.
People & Companies
People (contacts) and companies: your client base, enriched automatically from leads and signed quotes.
Integrations
Team email (business or shared address), Google/Outlook calendars, Instagram, WhatsApp: connect your channels in Settings > Integrations. Personal Gmail or Outlook connections are managed in My account (Settings > Emails).
FAQ
Quick answers for venue managers. Have a question? The Joinways team is here to help.
Reports & performance
Dashboards and metrics to run your business: response time, conversion, revenue by venue.
Popular articles
Reports & performance
Dashboards and KPIs are available on all plans. Custom reports are included in Pro and Enterprise. Measure what matters: inquiries, conversion, response time, signed revenue. Commercial and accounting views, by venue and by owner.
Create and manage spaces in a venue
Settings > Venues > [venue] > Full venue & spaces: create and manage the spaces (rooms, terraces, gardens) inside each venue. Per-space catalog, availability, FAQ and see also.
Create an event
Learn how to create an event from Leads or manually: form, venue, space, BEO and public access link to share with the client.
Frequently asked questions
Answers to the most common questions
Understanding Leads
The Leads section centralizes all incoming inquiries: email (Gmail, Outlook), Instagram, WhatsApp. AI extracts key info to qualify leads and create events fast.
Create a quote
This feature is available on Pro and Enterprise plans. The Basic plan does not include the quotes module. Learn how to create a quote from an event: lines, send for signature, BEO (event order) generation and link to invoicing.