Welcome to Joinways Docs
Complete documentation to master Joinways and manage your venues, inquiries and events.
What you'll find here
- Get Started — First steps with Joinways: account creation, onboarding, setting up your venue and spaces.
- Inquiries — Centralize inquiries from Gmail, Outlook, Instagram and WhatsApp. AI extracts key information to qualify and prioritize.
- Events — Create and track your events. Calendar, list and kanban views. Tasks, notes, files, emails and function sheet (BEO).
- Quotes & invoicing — Generate quotes from your catalog, get electronic signatures and convert to invoices via Stripe.
- People & Companies — Your client database: contacts and companies, automatically enriched from inquiries and signed quotes.
- Reports — Dashboards and KPIs: inquiries, conversion, response time, revenue by venue and owner.
- Setup & integrations — Venues, spaces, catalog, team, automations, calendars, emails and third-party integrations.
What Joinways does
Joinways is the all-in-one platform for event venue managers: halls, restaurants, châteaux, hotels, conference spaces. It centralizes your operations from receiving inquiries to invoicing.
No more switching between Gmail, WhatsApp, spreadsheets and calendars. Every inquiry lands in a unified inbox, AI extracts the information, and you manage your events, quotes and tasks from a single interface.
Key features
Leads
Centralize email, Instagram and WhatsApp. AI qualifies automatically.
Events
Calendar, kanban, BEO and public access for your clients.
Quotes & invoices
Quotes from your catalog, e-signature and invoicing.
Tasks
Assign, track and never miss anything on your events.
People & Companies
Contacts and companies, automatically enriched.
Reports
Conversion, revenue and performance by venue and owner.
Integrations
Gmail, Outlook, Google Calendar, Instagram, WhatsApp, Stripe.
BEO
Function sheet: schedule, operational notes, PDF and public link.
Built-in AI
Automatic extraction and qualification of incoming inquiries.
Browse by category
Get started
For venue managers: first steps with Joinways, key concepts (venue, space, lead, event, quote) and setup guide in a few steps.
Joinways AI
Make the most of AI: inquiry extraction, scoring, generated quotes and BEOs, email assistant and enrichment.
Inbox (Demands)
All your inquiries in one place: email (Gmail, Outlook), Instagram, WhatsApp. AI extracts info to qualify leads and create events fast.
Events
Create events, Calendar / List / Kanban views, BEO, quotes, tasks, notes and files. The core of your venue booking management.
Quotes & invoicing
Quotes from your venue catalog, e-signature, invoicing. From first inquiry to payment for your events.
People & Companies
People (contacts) and companies: your client base, enriched automatically from leads and signed quotes.
Automations
Build workflows to follow up, confirm and save time on every event.
Integrations
Team email (business or shared address), Google/Outlook calendars, Instagram, WhatsApp: connect your channels in Settings > Integrations. Personal Gmail or Outlook connections are managed in My account (Settings > Emails).
Tools & developers
MCP, API keys, REST API, browser extension and mobile app (PWA).
Setup & settings
Venues, spaces, catalog, team, billing, integrations: everything to set up your venue or event business.
Reports & performance
Dashboards and metrics to run your business: response time, conversion, revenue by venue.
Industry guides
Set up Joinways for your venue type: wedding venue, restaurant, hotel, château, conference center.
FAQ
Quick answers for venue managers. Have a question? The Joinways team is here to help.
Popular articles
Reports & performance
Dashboards and KPIs are available on all plans. Custom reports are included in Pro and Enterprise. Measure what matters: inquiries, conversion, response time, signed revenue. Commercial and accounting views, by venue and by owner.
Create and structure an event
Create an event from an inquiry or from scratch, capture the right information up front, and keep a clean file all the way to the big day.
Understanding unified Inquiries
Centralize email, Instagram and WhatsApp in one place, let AI qualify each inquiry, and never miss an opportunity again.
Create a professional quote
Build a clear, compliant quote in minutes: line items, space catalog, options, discounts and multi-day events.
Create your first automation workflow
Automate your follow-ups and confirmations: set up a workflow that sends the right email at the right time, with no manual work.
How AI qualifies your inquiries
Learn how Joinways AI reads your emails, Instagram and WhatsApp messages to automatically extract the key details of an event inquiry.