Joinways Docs
Everything you need to master Joinways and manage your venues, inquiries and events.
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Get started
For venue managers: first steps with Joinways, key concepts (venue, space, lead, event, quote) and setup guide in a few steps.
Inbox (Demands)
All your inquiries in one place: email (Gmail, Outlook), Instagram, WhatsApp. AI extracts info to qualify leads and create events fast.
Events
Create events, Calendar / List / Kanban views, BEO, quotes, tasks, notes and files. The core of your venue booking management.
Quotes & invoicing
Quotes from your venue catalog, e-signature, invoicing. From first inquiry to payment for your events.
People & Companies
People (contacts) and companies: your client base, enriched automatically from leads and signed quotes.
Reports & performance
Dashboards and metrics to run your business: response time, conversion, revenue by venue.
Joinways AI
Make the most of AI: inquiry extraction, scoring, generated quotes and BEOs, email assistant and enrichment.
Setup & settings
Venues, spaces, catalog, team, billing, integrations: everything to set up your venue or event business.
Automations
Build workflows to follow up, confirm and save time on every event.
Integrations
Team email (business or shared address), Google/Outlook calendars, Instagram, WhatsApp: connect your channels in Settings > Integrations. Personal Gmail or Outlook connections are managed in My account (Settings > Emails).
Tools & developers
MCP, API keys, REST API, browser extension and mobile app (PWA).
Industry guides
Set up Joinways for your venue type: wedding venue, restaurant, hotel, château, conference center.
FAQ
Quick answers for venue managers. Have a question? The Joinways team is here to help.
Popular articles
Reports: tabs, filters and exports
The figure tab bar, venue, period and source filters, What changed, the detail behind each figure, Excel export and the monthly summary.
Create and structure an event
Create an event from an inquiry or from scratch, set hours for each day, and find the whole file on one page, from hold to the big day.
Understanding Inquiries
All your inquiries in one place, already read by AI: read a card, filter the list and decide with one key.
Create a professional quote
Build a quote from the venue catalog: lines, options, discounts, prices excl. or incl. tax, photos in the PDF, then send it or show it to the client.
Create your first automation workflow
Start from a template or from scratch, write the email with dynamic fields, test, then turn it on: your first automatic follow-up in place.
How AI qualifies your inquiries
Learn how Joinways AI reads your emails, Instagram and WhatsApp messages to automatically extract the key details of an event inquiry.
Key features
Inquiries
Email, Instagram and WhatsApp messages in one inbox.
Events
Calendar, stage board, BEOs and a shared page for your clients.
Proposals & invoices
Proposals from your packages, e-signature and invoicing.
Tasks
Assign and track the tasks for each event so nothing is missed.
Contacts and companies
Your contacts and their companies, filled in automatically.
Reports
Win rate, revenue, and results by venue and owner.
Integrations
Gmail, Outlook, Google Calendar, Instagram, WhatsApp, Stripe.
BEO
Schedule, operational notes, PDF export and a shareable link.
Automatic reading
Incoming inquiries are read and sorted automatically.
All articles
The complete documentation index, article by article.
Events
- Create and structure an event
- Prepare a BEO
- The BEO client form
- Work with vendors
- Assign staff to an event
- Calendar, list and kanban views
- Manage availability and avoid double-bookings
- Track progress with event stages
- Customize lists: columns, views and totals
- Tasks and follow-up
- Budget and revenue of an event
- Manage an event's conversations
- Notes and files of an event
- Team discussion on an event
- Share public access to an event
Reports & performance
- Reports: tabs, filters and exports
- The Inquiries tab: volume, conversion and sources
- The Sales tab: signatures, options and profitability by source
- The Confirmed revenue tab: monthly revenue, trend and outlook
- The Clients tab: loyalty, new clients and win-backs
- The Operations tab: occupancy, team and venues
- Goals, forecast and win probability
Joinways AI
- How AI qualifies your inquiries
- The Joinways agent: ask, prepare, confirm
- Automatic triage of new inquiries
- Generate a quote with AI
- Prepare a BEO with AI
- Reply faster with the AI email assistant
- How AI assesses and prioritizes your inquiries
- Automatically enrich companies with AI
- Transcribe and summarize your calls with AI
Integrations
- Chrome extension: complete and answer Kactus, Naboo, Funbooker requests from the platform
- Connect Gmail
- Connect your business email (contact@, info@…)
- Connect Outlook
- Import your contacts from your mailbox
- Connect Google Calendar
- Connect the Outlook calendar
- Connect Instagram
- Connect WhatsApp
- Embed an inquiry form on your website
- Connect Aircall
- Connect Slack
- Connect Stripe for payments
- Connect Qonto to invoice from your bank
- Send your invoices to Pennylane
- Connect Mews: rooms and rates on your events
- Connect Apaleo: rooms and rates on your events
- Connect Amenitiz: rooms and rates on your events
- Connect Thaïs: rooms, rates and eReservations
- Connect Joinways to Zapier
What Joinways does
Joinways is the software for event venues, from inquiry to event day: event spaces, restaurants, estates, hotels, and conference centers. Inquiries, proposals, calendar, BEOs, and invoices, with nothing to retype from one tool to the next.
No more switching between Gmail, WhatsApp, spreadsheets, and calendars: every inquiry lands in one inbox, its details are read automatically, and you manage events, proposals, and tasks in one place.