Plans, pricing and subscription

Understand the Joinways plans, manage your subscription and choose the plan that fits your business size.

Joinways offers several plans depending on your team size and needs. Choosing the right one means covering your inquiry volume and unlocking the features that matter to your business, without paying for what you don't use yet.

This page helps you compare the plans, manage your subscription from your settings and upgrade as you grow. The idea is to turn picking a plan into a simple decision, aligned with your actual activity.

Prerequisites

Before choosing or changing a plan, keep the following in mind:

Have the rights to access subscription and billing settings.
Have an estimate of your inquiry volume and team size.
Know the features that matter to your business (AI, automations, integrations).
Have up-to-date payment details to finalize a plan change.

What you'll learn

Compare the plans
Manage your subscription
Change plan
Choose the plan that fits your activity size
Anticipate how your needs evolve

Compare the plans

Joinways plans differ by the team size they cover and the features they include. Comparing means weighing your inquiry volume against the capabilities you need day to day.

Estimate your incoming inquiry volume and team size.
Check the included features: AI, automations, integrations.
Identify the plan that covers your current and upcoming uses.

Choose a plan

The right plan matches your activity pace without overshooting. It's better to start from your real needs than from an overly ambitious projection, since the plan can evolve later.

Assess your inquiry volume and team size.
Check the included features (AI, automations, integrations).
Choose the plan that covers your current and upcoming needs.

Manage your subscription

Managing your subscription happens from your settings. There you review your current plan and payment details, and you can change either one.

Go to Settings then Subscription / Billing.
Review your current plan and payment details.
Change plan or update your details if needed.

Change plan

Upgrading your plan is usually possible as your business grows. The change is triggered from the same subscription section, with no need to recreate an account.

Open the Subscription / Billing section of your settings.
Select the plan you want to move to.
Confirm the change with your up-to-date payment details.

Criteria and items to compare

Here are the items that set plans apart and guide your choice:

Team size — the number of users the plan is meant to accommodate.
Inquiry volume — the capacity to absorb your incoming inquiries.
AI — the artificial intelligence features included.
Automations — the automations available depending on the plan.
Integrations — the integrations covered by the plan.
Current plan — the plan your workspace is subscribed to at a given time.
Payment details — the payment information tied to the subscription.
Upgrade — the ability to move up a plan as your business grows.

How it works

The subscription links your workspace to a plan and the features it unlocks. Everything is driven from the settings, which makes tracking and upgrading simple.

You choose a plan based on your team and inquiry volume.
The included features (AI, automations, integrations) become available.
You review and manage it all from Settings > Subscription / Billing.
You upgrade the plan when your needs change.

Edge cases

A few situations to know:

Team growth: review your plan when the number of users increases.
Seasonal peaks: anticipate high-activity periods before they arrive.
Mid-year change: your plan can evolve with your needs, without waiting for a deadline.

💡 Good to know: you can usually upgrade your plan as your business grows. No need to oversize from the start.

Best practices

Review your plan when your team grows.
Anticipate seasonal peaks to avoid being limited at the wrong moment.
Start from your real inquiry volume rather than an overly broad estimate.
Check that key features (AI, automations, integrations) are included.
Keep your payment details up to date for smooth changes.

Troubleshooting

Problem: I don't know which plan to choose. Cause: inquiry volume or team size hasn't been estimated. Solution: start from your real activity, then check which plan covers that volume and the features you want.

Problem: I can't find where to change plan. Cause: management happens in a specific section. Solution: go to Settings then Subscription / Billing to review and change your plan.

Problem: a plan change won't finalize. Cause: payment details are not up to date. Solution: update your payment details, then resume the plan change.

Real-world example

A small team starts on a plan suited to its modest inquiry volume. Over the months, inquiries increase: it opens Settings > Subscription / Billing, picks a higher plan and confirms, unlocking more features with no interruption.

Another example

An event venue faces a seasonal peak in spring. By anticipating, it upgrades its plan before high season to cover the extra inquiries, then reassesses the plan once the period is over, aligning the subscription with real activity.

FAQ

Can I change plan mid-year?

Yes, your plan can evolve with your needs; you don't have to wait for a deadline.

How do I compare the plans?

Weigh your team size, your inquiry volume and the included features (AI, automations, integrations).

Where do I manage my subscription?

In Settings then Subscription / Billing, where you review your plan and payment details.

Can I upgrade my plan?

Yes, you can usually move up a plan as your business grows.

Which features depend on the plan?

AI features, automations and integrations vary depending on the chosen plan.

How do I choose the right plan?

Assess your inquiry volume and team size, then take the plan that covers your current and upcoming uses.

What should I do for a seasonal peak?

Anticipate by upgrading your plan before the high-activity period.