Chrome extension: complete and answer Kactus, Naboo, Funbooker requests from the platform

Requests coming through a platform often hide the guest's email and phone. The Chrome extension works from the platform page: it finds the request in Joinways, completes it, checks availability and helps you reply.

Updated September 25, 2026

Kactus, Naboo, Funbooker, Aleou, Airbnb: a request coming through a platform rarely carries the guest's email or phone, and the conversation stays on the platform. The Joinways Chrome extension works from the platform page: it finds the request in Joinways, completes what the email did not carry, checks the venue's availability and helps you reply without leaving the tab.

What you will learn

Install and connect the extension
What happens when you open a request on the platform
Draft a reply from the panel
What the extension does not do

Prerequisites

Google Chrome 114 or newer (or a Chromium-based browser that supports the side panel).
Access to your Joinways workspace (any team member can connect the extension).

Install and connect

Install the extension from the Chrome Web Store.
Open joinways.app and your workspace in a tab.
Click the extension icon, then "Connect". The workspace is detected from the open tab; if several workspaces are open, pick the right one.

The connection renews itself. You only redo it after disconnecting on purpose from the panel.

On a request page

Recognition. The panel finds the matching request in Joinways and shows its enrichment state, with a link to the request or to the created event.
Silent enrichment. Full name, company, email, phone, dates, headcount, budget and needs visible on the page are added to the request. Only empty fields are filled, nothing you typed is overwritten. Your own details and the platform advisor's are excluded.
Availability. The panel tells whether the requested date is free or already taken, venue by venue, with the conflicting events. The check accounts for combined spaces and for set-up and tear-down times.
Platform status. When the platform shows the request as accepted, declined or expired, the panel says so and proposes the matching Joinways action: Reject, Mark as lost, Confirm or Bring the quote back, or Dismiss to set the proposal aside. Nothing changes without your click.
List and rejection. On a page listing several requests, Import all creates the ones missing from Joinways in one go. Reject the request… rejects it in Joinways, with an optional reason (date unavailable, capacity, budget…) that also steers the decline draft.

Draft a reply from the panel

The conversation with the guest stays on the platform, which is why the Joinways Inquiries page offers no reply for these requests. The panel has three tabs: Overview, Conversations and Quotes. The Conversations tab drafts a reply with what Joinways knows: the request brief, the venue's real availability on the requested date and, when an event exists, your spaces and prices. The draft never offers a date when the venue is closed or outside its opening hours.

Optionally add a steer ("propose the rooftop", "decline politely"), then click "Draft a reply".
Read and edit the text in the panel.
"Insert into the page" puts the text into the platform's reply box (what you had already typed is kept). "Copy" puts it on the clipboard. Sending stays in your hands.

On a platform that forbids contact details in messages, the draft is written without email, phone, address or link, and Insert into the page refuses a text that still contains one: the part to remove is selected.

The Quotes tab

On an event that already exists, Generate a quote prepares a draft quote in Joinways from the venue's items. Fill the quote form copies amounts and lines into the platform's form, Attach the PDF uploads the PDF there, Copy the summary and Copy the client link are for platforms without a form. Bring back the quote records in Joinways the quote sent on the platform; Bring back the signed quote only appears once the platform has reported the acceptance, and then confirms the event. On platforms where the quote must stay on the platform, the PDF, summary and link are not offered.

What the extension does not do

It does not convert a request into an event or replace the Inquiries page: conversion happens in Joinways, and the panel links there in one click (Convert in Joinways). It never sends a message on your behalf. Apart from filling empty fields, it only writes to Joinways on your click: creating a request, draft quote, recorded quote, rejection, or a proposed status change you approve. And it stays inactive outside recognised booking platforms: on other sites nothing is read or transmitted.

FAQ

The request is not found?

Click Link to another request and pick the request or the event. The link is remembered for the whole team. If the request does not exist in Joinways yet, Create and enrich request creates it from the page.

Which platforms are recognised?

Venue and event marketplaces (Kactus, Naboo, Funbooker, Aleou, Native Spaces, Privateaser, Peerspace, Tagvenue, Airbnb, WeddingWire…). The list is updated on the Joinways side, without a new extension release.

How do I disconnect?

At the bottom of the panel, Disconnect. The extension token is revoked immediately. You can also disconnect it from Settings then Integrations, Sources tab, Chrome extension card, which shows the last activity.