Billing settings

Billing settings

Billing settings in Joinways are split into two levels: your Joinways subscription (your workspace billing) and the billing profile per venue (the information that appears on quotes and invoices sent to your clients).

Joinways subscription

Your Joinways subscription is managed in Settings > Plans and Settings > Billing:

• Active plan (Basic, Pro or Enterprise).
• Renewal date.
• Registered payment card.
• Joinways invoice history.

⚠️ Only workspace owners can access subscription and billing settings.

Venue billing profile

Each venue has its own billing profile. This information is used to pre-fill quotes and invoices sent to your clients:

• Company name — legal name displayed on documents.
• Address — complete billing address.
• SIRET / legal ID — your company identification number.
• VAT number — intra-community VAT, important for B2B invoices.
• Logo — displayed in the header of quotes and invoices.

Path: Settings > Venues > [venue] > Billing

Update information

You can modify billing information at any time:

1. Go to Settings > Venues > select the venue.
2. Click the Billing tab.
3. Edit the desired fields.
4. Save.

💡 Update the VAT number and legal ID before sending your first quotes, as this information appears on all documents.

Optimizing your subscription

Review your subscription quarterly to make sure it matches your actual needs. If your team has grown, check you haven't hit the seat limit. If you're not using Pro features, the Basic plan may be sufficient.

💡 The annual subscription offers a significant discount compared to monthly. If you're satisfied after 2-3 months, switch to annual to save.

Troubleshooting

VAT number not appearing on invoices?

Make sure the VAT field is filled in Settings > Venues > [venue] > Billing. Changes apply to newly generated documents only — previously sent invoices are not updated.

Logo looks blurry on documents?

Upload a high-resolution image (at least 300×100 px, PNG format recommended). Small or low-quality images will appear pixelated on PDF exports.

FAQ

Can I have different billing profiles per venue?

Yes, each venue has its own profile. This is useful if you manage multiple establishments with different legal entities.

Are existing invoices updated if I change the information?

No, changes only apply to new documents. Already sent quotes and invoices keep the original information.

How do I change my plan?

Go to Settings > Plans to compare offers and change your plan. The change takes effect immediately.

See also

• Plans and pricing
• Connect Stripe (Invoicing)
• Manage your venues
• Create a quote