Private dining management software for restaurants and rooftops
Structure group inquiries, menu proposals and guest follow-up to convert more private events with less operational overhead.
Centralized group inquiries
Collect requests from your website, reservation platforms, concierge partners, email and phone calls into one queue. See event type, guest count, dietary requirements and budget at a glance.
Menu proposal builder
Combine set menus, à la carte options, wine pairings, bar packages and room fees into polished proposals. Clients review, select and sign without back-and-forth email chains.
Guest relationship management
Track every guest — from the event planner who books quarterly dinners to the couple who celebrates their anniversary each year. Log preferences, allergies and past menus to deliver personalized experiences.
What Joinways structures for group dining
Private dining inquiries centralized across your inbound channels.
Menu proposals, deposits and operational follow-up in one place.
Clear view of active opportunities and high-value repeat accounts.
Core challenges for restaurants and rooftops handling groups
For private dining teams, centralizing inquiries and standardizing offers is key to protect margin.
Inquiries scattered across channels
A group dining request comes in via a reservation platform, another through your website, a third from a concierge call. Each lives in a different system. Your events coordinator checks three places before responding — by which time the client has confirmed with a competitor. Joinways funnels every inquiry into one prioritized queue.
Endless menu revision emails
The client wants to swap the fish course for lamb, add a vegetarian option, include wine pairing for half the table and split the bill between two credit cards. This plays out over 12 emails. Joinways lets you build interactive menu proposals where clients select options, add notes and approve — all in one flow.
Deposits and payments tracked manually
Your finance team tracks deposits in a spreadsheet, the events team tracks them in email, and sometimes deposits fall through the cracks. Joinways tracks payment milestones automatically — deposit collected, balance due reminder sent, final payment confirmed — with clear status visible to your entire team.
Repeat guests treated like strangers
A corporate client who books your private dining room monthly shouldn't have to re-explain their AV needs, wine preferences and seating arrangement every time. Joinways maintains a complete guest profile with event history, preferences and notes so your team can offer 'Welcome back, shall we set up your usual arrangement?'
Key features of our private dining software
Group inquiries, menu proposals, deposits and repeat booking workflows in one system.
Smart inquiry queue
All group requests arrive in a single queue with auto-extracted details: event date, guest count, budget range, dietary requirements and special occasions. Your team triages and responds from one place with response time tracking.
Interactive menu builder
Build proposals from your menu catalog with set menus, à la carte additions, wine pairings and bar packages. Calculate per-person pricing with automatic markup on beverage packages. Clients can view options and approve with a click.
Private dining room calendar
Manage your private dining room, terrace, wine cellar and any bookable space with individual availability calendars. Set minimum spend requirements, capacity limits and blackout dates for holidays and special events.
Guest CRM with dining history
Track every guest's dining history, dietary restrictions, wine preferences, preferred seating and communication style. When they book again, your team has everything needed to deliver a personalized experience that builds loyalty.
Deposit collection and payment tracking
Set deposit requirements by event size, send payment links and track collection status. Automatic reminders for outstanding balances. Final invoices generated from the confirmed menu proposal — no re-entry needed.
Post-event follow-up automation
After each event, trigger automated thank-you emails, feedback requests and rebooking suggestions. Set anniversary reminders, holiday party prompts and seasonal menu alerts to keep your private dining room booked year-round.
Private dining and group event workflow for restaurants
From first inquiry to repeat bookings, structure each step to convert more group business consistently.
Capture and qualify instantly
Every group dining request — from your website, reservation platforms, concierge partners or walk-in inquiries — lands in a shared queue. AI extracts guest count, date, occasion, budget and dietary requirements. High-value leads surface to the top. Your team responds with availability and preliminary options within hours, not days.
Propose with menu precision
Build polished proposals combining your set menus, wine pairings, bar packages and room fees. Calculate accurate per-person pricing with customizable margin rules. Clients review options, request modifications and approve with digital signature. Collect deposits directly through the proposal — no separate invoicing step.
Build lasting guest relationships
After each event, Joinways captures feedback, logs the final menu and service notes and adds the client to your relationship pipeline. Set reminders for annual celebrations, holiday party season and new menu launches. Track each guest's lifetime value and identify your highest-value accounts for VIP treatment.
Use cases for restaurants and rooftops
Corporate dinners, buyouts and special events managed with one operational framework.
Corporate dinner meetings
A financial firm books your private room monthly for client entertainment dinners — 12 guests, set menu, specific wine selections, discreet billing. Joinways stores their preferences, auto-populates proposals and sends calendar holds to your kitchen team without starting from scratch each month.
Wedding rehearsal dinners
The bride's family wants a 45-person rehearsal dinner with a custom menu reflecting both families' heritage, speeches between courses and a champagne toast at dessert. Joinways manages the detailed BEO, dietary matrix and service timeline so your team delivers a flawless evening.
Wine pairing and tasting events
Your sommelier hosts quarterly wine dinners — 24 seats, 6-course tasting menu paired with featured wines, educational presentation between courses. Joinways handles the guest list, dietary restrictions, seating chart and post-event feedback to help plan the next edition.
Full restaurant buyouts
A luxury brand wants to buy out your restaurant for 150 guests with custom branding, specific lighting, a DJ and a curated cocktail menu. Joinways manages the multi-vendor coordination, detailed floorplan, custom menu and payment schedule for high-value buyout events.
Frequently asked questions
How is Joinways different from table reservation tools for private dining?
Can I build proposals with my actual menu items and pricing?
How does deposit collection work?
Can I track dietary restrictions and allergies?
How does Joinways help with repeat bookings?
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Fill your private dining room, month after month
Join restaurants that use Joinways to capture more group leads, propose with precision and build guest relationships that drive repeat bookings.