Embeddable lead form (Lead Form)

Configure and embed a lead capture form on your website. Settings > Venues > [venue] > Lead Form. Available on Pro and Enterprise plans.

Embeddable lead form

The Lead Form is a form you embed on your website to receive inquiries directly in Joinways. Visitors fill in the form and their request automatically appears in the Leads section, ready to be qualified.

This feature is available on Pro and Enterprise plans.

Configure the Lead Form

Go to Settings > Venues > select a venue.
Click the Lead Form tab.
Enable the form.
Customize options: primary color, button text, confirmation message.
Copy the embed code (a div tag + script).

Form fields

Visitors fill in:

First name, last name, email, phone.
Company (optional).
Number of participants.
Desired dates (arrival, departure) and times.
Date flexibility.
Event description (1 to 2,000 characters).

Restrict domains

You can limit the form display to certain allowed domains. This prevents the embed code from being used on unauthorized websites.

What happens next

Each submission automatically creates a lead in the Leads section, linked to the configured venue. AI extracts information just like for any other channel.

Integration strategies

The embeddable form works best when placed at strategic points in your customer journey. Don't limit it to the 'Contact' page: embed it on pages dedicated to each event type, on your pricing page, and in follow-up emails.

Homepage — a visible form on the homepage captures motivated visitors before they leave your site.
Space pages — embed a form specific to each space so requests are automatically pre-filled with the right venue.
Social media — share the direct form link in your Instagram, Facebook, and LinkedIn bios.

Optimizing conversion rate

A form that's too long drives visitors away. Stick to essential fields: name, email, desired date, event type, and headcount. You can ask for additional details once contact is established. Each extra field reduces completion rate by 5–10%.

💡 Test your form on mobile — over 60% of event venue website visitors browse from their phone.

Can I have multiple forms with different fields?

The embeddable form uses the same configuration for all placements. If you need forms customized by event type, you can create multiple landing pages with different instructions around the same form.

Troubleshooting

The form doesn't appear on my website?

Check that the embed code (div + script) is correctly pasted in your page HTML. If your site uses a Content Security Policy (CSP), you may need to whitelist the Joinways script domain. Also verify that the allowed domains are correctly configured in your Lead Form settings.

Submissions don't appear in the Leads section?

Verify that the form is enabled in Settings > Venues > [venue] > Lead Form. If it's enabled, check that the venue is correctly linked. Submissions should appear within seconds.

FAQ

Does the form work on mobile?

Yes, the Lead Form is responsive and adapts to all screen sizes.

Can I have one form per venue?

Yes, each venue has its own Lead Form with its own embed code.

Can I have different forms for different venues?

Yes. Create a separate lead form per venue to pre-fill venue-specific fields and route incoming leads to the correct workspace venue automatically.