Every inquiry. Every channel. One inbox.
Inquiries come from everywhere: email, social, messaging apps, your website. Right now, they're scattered. Some get answered. Some don't. Joinways brings them all together.
From message to qualified inquiry, without manual entry
Every message that arrives — email, social, messaging apps — goes through the same structured process. No manual sorting. No missed opportunities.
Message arrives
From any connected channel
Inquiry is read
Intent detected, data extracted
Ready to respond
Qualified inquiry with suggested reply
One inbox for your whole team
Gmail, Outlook, WhatsApp, Instagram: all your channels in one place. Connect in 2 minutes.
Inquiries read, scored and structured
Event type, dates, guest count, budget: extracted from the message. Each inquiry is scored so you know which ones to prioritize.
- Detects event inquiries
- Recognizes listing platforms (Peerspace, Tagvenue, Zankyou…)
- Structured data, instantly
- Automatic inquiry scoring
One click to an event
Pre-filled details, suggested replies. Respond faster.
- Pre-filled event details
- Suggested replies
- Minutes, not hours
What is a unified inbox for an event venue?
It's a single view where every inquiry arrives, whatever the channel: email, website form, WhatsApp, Instagram, listing platforms. Instead of four apps to watch, your team opens one screen, and every message is already linked to the right contact.
The event-specific part is what makes the difference. Every message is read as a potential inquiry: the date, guest count, event type and budget are extracted and structured, with no manual entry. A serious inquiry stands out in seconds.
The result shows up in your response time: less sorting, fewer hand-offs between colleagues, replies out faster. And since planners contact several venues at once, replying early has a direct effect on your conversion rate.
From message to event, in four steps
- 01
The message arrives
Email, WhatsApp, Instagram or form — it all enters the same queue, visible to the whole team.
- 02
Details are extracted
Date, headcount, budget, event type — the inquiry is structured and scored, with no manual entry.
- 03
You reply
A suggested reply is drafted. You adjust it and send it from Joinways, on the original channel.
- 04
The inquiry becomes an event
One click creates the pre-filled event. The conversation carries over and the history stays with it.
Why not a plain shared mailbox?
A shared mailbox centralizes email, but it knows nothing about your business. WhatsApp and Instagram messages stay outside it, the details stay buried in the text, and nobody knows which inquiry has been waiting since Friday.
An inbox built for events attaches every message to an inquiry, pulls out the information that matters and keeps the status visible. It stops being a sorting room and becomes the start of your pipeline.