Goals, forecast, platform profitability
Know early whether the month will land, and what to do if it won't
Joinways builds your reports from your team's inquiries, proposals, and confirmations. Every morning, you see the month's revenue against your goal, what changed, and what's waiting for a reply.
The monthly numbers arrive when it's too late to change them
The review usually happens early the next month, from an export and a spreadsheet. That's when you learn September was behind, too late to make it up.
Those spreadsheets also count events logged after the fact as this month's sales, skip events with no amount, and run the reply clock overnight. Decisions then get made on wrong numbers.
0reports to assemble: every tab recalculates with every inquiry, proposal, and confirmation
Four numbers that tell you where you stand
The tab bar shows each tab's number: inquiries received, sales signed, confirmed revenue, clients. The Confirmed revenue tab compares the month to your goal, and one line flags what needs action.
The changes that matter surface on their own
Joinways compares your last few weeks with your last twelve months. Only changes above a volume threshold come up, whether they concern a venue, a platform, or a reply time.
- Three findings at most, each linked to the detail
- Computed from your data with fixed thresholds, with no generated commentary
A monthly goal, a forecast with its range
Set a revenue goal per month, overall and per venue. The forecast adds open holds to what's signed, weighted by their odds of signing, with an 80% range.
- Probability learned from your own signing history
- The year outlook in the Confirmed revenue tab
What needs action, with the follow-up one click away
Inquiries unanswered for 24 hours, proposals about to expire, and proposals opened but not signed are listed, and one click drafts the follow-up in the client's email thread.
- You review each draft before sending it
- Holds to watch, ranked by amount
One tab per number, every number calculated the same way everywhere
The same calculation feeds the page, the Excel export, the monthly report, and the API. A rate means the same thing on every screen.
What each platform really earns, net of commission
For each source, you see inquiries, win rate, and gross and net revenue. Each sale uses the platform's commission in force the month it was signed.
- No rate entered, no made-up net revenue: the row says so
- Different spellings of the same platform grouped together
The clients who come back, and the ones who stopped
For each client, you see their events and revenue in the period, when they first came, and their next date. The return rate compares the period with the year before.
- Regulars with nothing booked, ranked by revenue
- Where each new client's first event came from
- Time to first reply in business hours and inquiry arrivals by day and hour
Reply time counted in business hours
An inquiry received at 10 pm counts from your next opening, and you can break reply time down by team member, source, and venue.
- Seasonality: occupancy rate by venue and month
Your occupancy, month by month
Occupancy is booked days over opening days, closures excluded. You also see seasonality by venue, occupancy by weekday, and inquiries lost because the date was taken.
Numbers you can trust, and share
Written definitions, amounts with a known source, and a monthly review that shows up on its own.
Three rates, three definitions
Acceptance, conversion, win rate: each has a written definition and keeps its meaning on every screen.
Revenue that says what it's missing
When confirmed events have no amount, the report says so: based on 115 of 183 confirmed.
Every number is clickable
Click a figure to see the events or inquiries behind it.
The monthly review, by email
Early each month, last month's review goes to everyone with access to reports, with the Excel export attached.
Ask the Joinways Agent
Ask the Joinways Agent "revenue by venue this summer": it reads the same numbers as the reports, with the same definitions.
Markers on the charts
A new rate card or a renovation gets a dated note on the charts, which still explains the dip six months later.
Frequently asked questions
Which numbers should an event venue track?
Five numbers cover most of it: the month's revenue against its goal and open holds weighted by their chance of signing. Then come win rate by source, time to first reply, and occupancy for each venue. Joinways keeps them current from your team's activity.
Each one has a written definition, the same everywhere. Win rate divides confirmed events by inquiries received; conversion divides confirmed holds by closed holds. Reply time is counted in the venue's business hours, and revenue computed with missing amounts says so.
Once you have a year of history, the comparison with the same period last year becomes the default. Unlike a comparison with last month, it accounts for the season.
Why not a spreadsheet at month end?
Because it arrives once the month is decided, and it costs someone a morning they should spend answering clients. It also carries the traps of raw data: imported history counted as today's sales, nights counted in reply time.
A monthly review is still useful as a record you can share: Joinways emails it with its export. But decisions get made mid-month, on the forecast and on what needs action.
Which metrics are available?
Four tabs, each with its number in the tab bar, plus an Operations tab. Inquiries: volumes by source, inquiry journey, win rate, time to first reply in business hours. Sales: signed revenue, holds to watch, gross and net revenue by source. Confirmed revenue: the month against its goal, trend, the year outlook, revenue by source. Clients: returning and new clients, return rate, clients to win back. Operations: occupancy rate, seasonality, team responsiveness, venue comparison. A Source filter applies to every tab.
Do I have to build my own reports?
No. The tabs are ready and recalculate continuously. You only set your goals and, if you want, each platform's commission rate.
How is the forecast calculated?
Joinways adds open holds to the revenue already signed, each weighted by its probability of signing. That probability comes from your closed holds over the last 24 months: same source, same event type, same venue, same lead time. The forecast shows an 80% range and, when a goal is set, the chance of reaching it.
Show 9 more questions
Can I compare venues or periods?
Yes. Every tab filters by venue and period, and compares with the same period last year (the default) or the previous period.
Can I track my team's performance?
Yes. The Operations tab shows each team member's opportunities, signed deals, and time to first reply.
Where does the data come from?
From your activity in Joinways: inquiries, proposals, events, emails sent, replies on platforms. There is no extra data entry. A confirmed event with no amount isn't counted as zero: the report states how many confirmed events the revenue is based on.
How is reply time measured?
It runs until the first message sent to the client: a platform reply, a proposal, an email, or an information request. It's counted in each venue's business hours, closures excluded, and broken down by team member, source, and venue, with the share of inquiries answered within an hour.
Can I see which sources really pay off?
Yes. The Sales tab shows, for each source, inquiries, win rate, gross revenue and, once the commission rate is entered, net revenue. Booking platforms, your website, and the phone compare on the same basis.
How often do the numbers update?
Continuously. Every inquiry, proposal, or confirmation updates the tabs as it happens. Monday morning's view already reflects the weekend.
Can I export my numbers?
Yes. Every tab exports to Excel, with amounts and percentages properly formatted. Last month's review also goes out by email early each month to team members who can see reports. The Pro plan includes API keys and an MCP server that return the same numbers as the page.
What do I see in the first month, with no history?
From the first week, you see inquiry volume, sources, time to first reply, and open holds. Weighting holds takes about twenty closed ones, and the year-over-year comparison arrives with your second season.
I run my venue alone or with one other person. Are these reports still useful?
Yes, and that's where they matter most: with no team to absorb it, a forgotten inquiry is a lost booking. The "To watch" line reminds you on every tab, and the Source filter shows which source deserves your time.