Connect Slack
Get a Slack channel notification when an event is put on hold, confirmed, lost or cancelled, and post your own messages from the event.
Updated
A confirmed event is news the whole team should see go by, not just the person who clicked. The Slack integration posts a notification to the channel of your choice on every event status change, with the key details and a direct link.
What you will learn
- Connect Slack to your workspace
- Pick the channel and the statuses that notify
- Read the notifications that are sent, and post one yourself
Prerequisites
- Owner or admin role on the Joinways workspace.
- Permission to install an app on your Slack workspace.
Connect Slack
- Open Settings > Integrations, Communication tab.
- Click the Slack card.
- Authorize Joinways in Slack, then come back: the Slack Settings window opens automatically.
Configure notifications
- Channel. Pick the destination channel: a single one per workspace. Public and private channels are listed; for a private channel, invite the Joinways app to the channel first.
- “Notify when status changes to”. Four switches: Hold, Confirmed, Lost, Cancelled. By default, only “Confirmed” is on.
- Test. The “Test” button sends a verification message to the selected channel.
Click Save to apply your settings.
What a notification contains
Each message shows the status with its emoji (✅ confirmed, 🟡 on hold, 🔴 lost, 🚫 cancelled), the date and time, the venue, the number of guests, the amount, the owner, the company and the contact, plus a “View event” button that opens the record in Joinways.
When a quote amendment is signed on an already-confirmed event, an “Amendment confirmed” notification is also sent (if the Confirmed status is enabled).
The last card posted for an event updates itself when you fill in its details (contact, amount, guests): no new message in the channel.
Post a message yourself
Status changes fire on their own, but sometimes you simply want to tell the team something about an event. Open the event, find the Slack row in the sidebar, write your note and click Send: Joinways posts a card to the same channel with the event title as a link, your note and your name.
Every message you sent about that event is listed in the same sidebar row, and you can delete one from there if it went out by mistake.
FAQ
Can I notify several channels?
No, one channel per workspace. Pick a broad channel (e.g. #sales) if several teams need to see the notifications.
Can I filter by venue?
No, filtering is by status only. All venues of the workspace notify into the same channel.
Do new inquiries trigger a notification?
No: the Slack integration covers event status changes (and signed amendments), not new inquiries landing in Inquiries.
How do I disconnect?
In Slack Settings, click “Disconnect Slack”. Notifications stop immediately.
See also
Bring every event inquiry into one queue.