Hotel Sales & Catering software for groups and banquets
Align sales processes across properties, improve local execution and give leadership a consolidated performance view.
Multi-property sales tracking
See every group inquiry, tentative hold and confirmed booking across all your properties in one consolidated view. Filter by property, event type, date range and deal value to understand demand patterns and allocate resources.
Cross-department collaboration
Sales, catering and operations work from the same event record: proposals, kitchen function sheets and setup checklists in one place, without duplicating data.
Executive reports and forecasting
Generate revenue reports, track group booking performance, measure sales team performance and compare revenue and conversion across properties, all from dashboards that update in real time. No more weekly spreadsheet rebuilds for leadership reviews.
What Joinways aligns across your portfolio
Inquiries and requests consolidated across multiple properties.
Standardized sales templates and cross-department handoffs.
Consolidated leadership reports with property-level drill-down.
Multi-property process for hotel group sales
Centralize inquiry flow, standardize processes and manage portfolio performance with a consolidated view.
Consolidate every inquiry source
RFPs arrive from brand.com, agency emails, partner channels and direct sales calls. Each inquiry is captured in the portfolio sales tracking with details extracted from the message: event dates, attendee count, preferred property, room type and budget. Your central team assigns each inquiry to the right property and salesperson. Cross-property opportunities surface when the requested property is full.
- All inquiries, centralized and qualified
- See every group inquiry, tentative hold and confirmed booking across all your properties in one consolidated view. Filter by property, event type, date range and deal value to understand demand patterns and allocate resources.
Standardize proposals and execution
Every property uses the same proposal templates, pricing frameworks and function sheet formats, ensuring a consistent brand experience whether the client books your city hotel or your beachfront resort. Sales managers build proposals from approved components: room configurations, AV packages, F&B menus and activities. Department handoffs happen on cue when a deal moves from tentative to definite.
- Create, sign and invoice in a few clicks
- Sales, catering and operations work from the same event record: proposals, kitchen function sheets and setup checklists in one place, without duplicating data.
Forecast and report with confidence
Leadership sees real-time sales tracking value across the portfolio, with pipeline value by stage, segmented by property, market type and sales manager. Compare against prior months and the prior year. Identify which properties are ahead of target and which need marketing support. Generate board-ready reports without manual data compilation: the numbers update as deals progress.
- Event performance tracking
- Generate revenue reports, track group booking performance, measure sales team performance and compare revenue and conversion across properties, all from dashboards that update in real time. No more weekly spreadsheet rebuilds for leadership reviews.
Use cases for hotels, resorts and hospitality groups
MICE, banquets, destination weddings and retreats managed with reliable coordination at scale.
Multi-day MICE conferences
A pharmaceutical company books a 3-day medical conference for 400 attendees: main ballroom for plenaries, 6 breakout rooms for workshops, exhibition space for sponsors and a gala dinner on day two. Joinways keeps the whole program in one event file: day-by-day schedules, function sheets for every team and quotes through to invoicing.
Destination wedding weekends
A wedding weekend at your resort: welcome drinks Friday evening, ceremony and reception Saturday, farewell brunch Sunday. Joinways coordinates your events, F&B and operations teams with a unified timeline and per-event function sheets, all in one client file.
Executive retreats and incentive trips
A Fortune 500 company's leadership retreat: 50 executives, 2 nights, board meetings, team building activities, private dinners and spa treatments. Joinways manages the VIP service requirements, custom menus, activities schedule and confidentiality requirements across your sales, concierge and F&B teams.
Annual charity galas and awards ceremonies
A recurring annual gala for 300 guests with a cocktail reception, seated dinner, awards presentation, live entertainment and silent auction. Joinways tracks the year-over-year event history, vendor relationships and sponsorship contacts so your team can improve and upsell each edition.
What disciplined group sales looks like across a portfolio
Hotel groups that grow group and banquet revenue don't rely on each property's habits: they fix a shared process, route demand across the portfolio and read the same numbers every month.
One playbook per segment, not per property: the same qualification criteria, proposal templates and response deadlines apply whether the RFP reaches your city hotel or your resort.
Route demand portfolio-wide: when the requested property is full, a structured handoff to a sister property keeps the group in the family instead of sending it back to the market.
Review the pipeline by property every month: tentative-to-definite rates and lost-reason patterns show which property needs support before the quarter ends.
Group-sales indicators worth a monthly review
- RFP-to-first-proposal time per property: the spread between your fastest and slowest property is the gap to close
- Tentative-to-definite conversion by property and market segment
- Share of groups saved by cross-property referral when the first-choice property is full
What separates portfolios that compound group revenue
The strongest portfolios treat group sales as one operation with several addresses, not several operations under one brand. Central standards, local execution, one consolidated read of the pipeline: that combination is what makes the next property easier to add, not harder.
A three-property coastal group standardizes its group sales
Starting point
A family-owned group on the Portuguese coast (a city hotel in Porto, a beach resort and a countryside quinta) handles group RFPs property by property. Each address has its own templates and habits; proposals take up to three days, and a full property means a lost group, because nobody checks the sister calendars.
What they put in place
Joinways deployed across the three properties in three weeks: shared proposal templates and qualification criteria, one consolidated pipeline, and cross-property availability visible to every sales manager. Leadership reads one dashboard instead of three spreadsheets.
The first year
First proposals go out within one business day, down from three. Cross-property referrals save about a dozen groups a season that previously bounced back to the market. Group revenue: +17% in the first year. In this scenario, the smallest property gains the most: it inherits the standards of the strongest one.
Group sales director
Illustrative scenario - three-property hospitality group
Illustrative scenario based on typical venue outcomes, not an actual named customer.