Plans, pricing and subscription

Joinways offers a free plan, Free, and a single paid plan, Pro, billed per venue by its number of spaces. Pro features are the same whatever the venue's size: only the price changes. Users are unlimited on every plan.

Every new workspace starts with a 30-day Pro trial, no credit card needed. This article explains the plans, the end of the trial and how to manage the subscription.

What you'll learn

• Compare Free and Pro, and understand a venue's price.
• Know what happens at the end of the trial.
• Move to Pro, change billing period or cancel.
• Plan ahead when adding or removing spaces.

Prerequisites

• Be an "Owner" or "Admin" of the workspace to open "Plans" and "Invoices & payment".
• Know how many venues you manage and how many spaces each one has.

1. Compare the plans

• Free: free, with no time limit, for 1 venue with 2 spaces and 10 inquiries a month. It includes the inbox with AI extraction, events, the CRM and reports. It doesn't include quotes, e-signature, invoicing, automations, or the API and MCP. Past 10 inquiries a month, the next ones arrive locked, blurred in the inbox, and all unlock when you move to Pro.
• Pro: price before tax per venue per month, by size. Small venue (1 to 5 spaces): €69 billed annually, €86 monthly. Medium venue (6 to 12 spaces): €119 annually, €149 monthly. Large venue (13 to 25 spaces): €199 annually, €249 monthly. Prices show in euros or dollars depending on your region, with the same amounts.
• Included at every size: unlimited inquiries, branded quotes and contracts, unlimited e-signature, deposit and balance invoices, shared BEO, automations, API and MCP (Claude, ChatGPT), unlimited users, no setup fee.
• Beyond 25 spaces: a custom plan, to request from the Joinways team. Until a contract is signed, such a venue is billed as a Large venue.

A venue's size follows its number of spaces, that is, what you rent separately. A venue always rented whole counts as one space: turn on "This venue is only rented whole" in "Venue & spaces". With several venues, prices add up.

2. The Pro trial and its end

For 30 days, the trial gives every Pro feature, unlimited venues and spaces, and 3 e-signatures to test the path from quote to signature. Only e-signatures sent count: a signed quote recorded by hand or imported from a platform uses none.

• In the sidebar, the "Pro trial" card shows the days left and the "Move to Pro" button.
• If the workspace has received inquiries, the "Your trial in numbers" email arrives about four days before the end. It sums up what Joinways did with your inquiries: inquiries read and recorded by source, duplicates found, inquiries left over 48 hours without a reply, quotes prepared, BEOs shared. A reminder follows in the last two days.
• With no subscription at the end of the trial, the workspace moves to Free automatically. The card becomes "Trial ended" and recalls what the Free plan keeps: 1 venue, 2 spaces, 10 inquiries a month. Nothing is deleted: venues beyond the first and inquiries beyond 10 a month are locked, then unlocked as soon as you move to Pro.

Good to know: if a contract still ties you to another tool, reply to the review email with its end date. Joinways is free for you until it ends.

3. Move to Pro

1. Open "Settings" > "Plans", or click "Move to Pro" in the sidebar card.
2. Choose "Monthly", with no commitment, or "Annual", 20% cheaper.
3. Click "Move to Pro" and pay on the page that opens. Your venues are billed by their size, and locked inquiries unlock.

4. Manage the subscription

"Settings" > "Invoices & payment" brings together:

• your current plan ("Pro trial", "Free plan" or "Pro");
• "Your venues and their size": each venue, its spaces, its size and price; "Manage venues" opens the venue settings;
• "Billing period": "Switch to annual" or "Switch to monthly", and "Cancel subscription", which opens subscription management in a new tab;
• "Billing Details" and "Recent invoices";
• on Free, your usage ("Inquiries this month", "Venues", "Spaces") and, if inquiries are waiting, "Unlock my inquiries".

5. Add or remove spaces

The Pro subscription follows your venues' size with nothing else to do. It updates when you create or delete a venue, add or remove a space, or change whole-venue booking.

• A size increase is charged right away, prorated to the renewal. Joinways shows the new price and asks you to confirm.
• A size decrease applies at the next renewal; until then, the amount billed doesn't change. The "Your venues and their size" card shows the date.
• Adding a teammate never changes the price.

Example: a group with two venues

A group runs a restaurant with 3 rooms and a château with 8 spaces. On Pro, the restaurant is a Small venue and the château a Medium venue: €69 + €119, so €188 before tax per month billed annually (€235 monthly). The team has ten people, with no effect on the price. When the château merges two rooms into one, it stays Medium until the renewal, then the "Your venues and their size" card shows its new price.

Troubleshooting

A venue costs more than expected

Cause: it has more spaces than its size allows, or it isn't marked as rented whole. Solution: check its spaces in "Your venues and their size" and, if it is always rented whole, turn the option on in "Venue & spaces".

I removed spaces but the amount didn't drop

Cause: a size decrease applies at the next renewal. Solution: nothing to do; the "Your venues and their size" card shows the date.

Inquiries are blurred in the inbox

Cause: on Free, inquiries beyond 10 a month are locked. Solution: "Unlock my inquiries" in "Invoices & payment", or "Move to Pro".

I don't see "Plans" or "Invoices & payment"

Cause: these pages are reserved for owners and admins. Solution: ask one of them to make the change.

Frequently asked questions

Is pricing per user?

No, per venue. Users are unlimited on Free and Pro.

What happens at the end of the trial if I do nothing?

The workspace moves to Free. Nothing is deleted: what exceeds the Free limits is locked, then unlocked as soon as you move to Pro.

How is a venue's size calculated?

By its number of spaces: 1 to 5, Small venue; 6 to 12, Medium venue; 13 to 25, Large venue; beyond, a custom plan. A venue only rented whole counts as one space.

Does the Basic plan still exist?

No. Pro is the only paid plan, with a price that follows each venue's size.

See also

• Manage your venues and their spaces
• Invite and manage your team
• Get a quote signed online
• Frequently asked questions