Notifications integration
Your events' key moments in Microsoft Teams, soon
The Microsoft Teams connection is not open yet. It will carry over the notifications that already work with Slack: a confirmed event, a new hold, or a cancellation will be announced in the team's channel.
Coming soon
Microsoft Teams appears in the Communication tab of your integration settings, marked "Coming soon", and there is nothing to set up today.
Slack works today
Venues on Slack already have their event status changes announced in a channel, and Teams will work the same way.
Outlook already works
If you run Microsoft 365, the mailbox and calendar connections are live, shared mailboxes included. Only the Teams announcements are pending.
What the Microsoft Teams integration will do
As soon as an event changes status, the connection will notify the team in the Teams channel where it already works.
Your events' key moments in your channel
A hold placed, an event confirmed, lost, or canceled, a confirmed amendment: each one will become an announcement in the channel you chose.
A message you can act on
The announcement will include the date, venue, client, headcount, and amount, plus a button that opens the event in Joinways.
You decide what deserves an announcement
You will pick the statuses worth interrupting the team for and the channel they are posted in, so the channel is not flooded with messages.
At a glance
- Category
- Team notifications
- Availability
- Coming soon
- Setup time
- Not available yet
- Who can connect
- Not connectable yet
- What moves
- Planned: event status changes posted to a channel
- Updates
- Not available yet
- Requirements
- Not announced yet
- Built by
- Joinways (native integration)
What will move between Joinways and Microsoft Teams
- An announcement on each event status change: hold, confirmed, lost, or canceled
- Confirmed amendments, announced too
- The date, venue, client, headcount, and amount, in the message
- A button that opens the event in Joinways, in the channel of your choice
- Nothing in the other direction: replies to clients go out from Joinways
What it does not do today
- Not connectable yet: Microsoft Teams is listed in your integration settings as coming soon.
- No availability date is announced.
- Nothing is posted to Teams today. Event status changes can already be announced in Slack.
- The Outlook mailbox and calendar connections work today and do not depend on Teams.
What Microsoft Teams will change day to day
The Friday-night confirmation
An offsite moves to confirmed on Friday evening. Once Teams is connected, the announcement will land in the channel right away, and the kitchen and floor team will know one more service is booked without waiting for Monday's meeting.
The cancellation everyone sees at once
A canceled event will be announced in the same channel: everyone will see at the same time that the date is free, and the sales team will be able to offer it again.
The amendment the kitchen needs to know
The client goes from 80 to 95 guests: the confirmed amendment will be announced in the channel, and the kitchen will adjust. That announcement already exists in Slack.
Frequently asked questions
Why connect Microsoft Teams to Joinways?
In a venue, the people who need to know a date is booked are rarely the ones who sold it: kitchen, floor, technical crew, scheduling. As long as the news travels by word of mouth or a forwarded email, someone always learns it on the day.
The connection will turn each status change into an announcement in the channel that already gathers the team, with the date, the client, and the amount. Nobody will have to keep an eye on a screen to learn that an event is confirmed.
And until the Microsoft Teams integration opens?
Statuses stay visible on the event page and in the schedule: nothing is lost, they simply do not show up in Teams.
If part of your team is on Slack, that connection exists today and covers the same need.
Can I connect Microsoft Teams to Joinways today?
Not yet. Teams is listed in the Communication tab of your integration settings, marked "Coming soon". Slack is the messaging tool you can connect today.
What will be announced in Teams?
Event status changes: a hold placed, an event confirmed, lost, or canceled, plus confirmed amendments. Each announcement gives the date, venue, client, headcount, and amount.
Will we be notified of every new inquiry?
No. The trigger is the event status, not the arrival of an inquiry. New inquiries reach you in the shared inbox, in the app, and by email.
Show 5 more questions
Will we choose which statuses trigger a message?
That is the plan, following the Slack connection: you will pick the statuses to announce and the channel. Nothing is available yet.
Will we be able to answer a client from Teams?
No. The announcement will link to the event; the reply, the proposal, and the follow-up stay on the event page, with the rest of the history.
We use Microsoft 365. Does anything work already?
Yes. The Outlook mailbox and Outlook Calendar connections are live, including shared mailboxes. Only the Teams announcements are pending.
When will the Teams integration be available?
No date is announced. Tell us your team is on Teams through the contact form and we will let you know as soon as the connection opens.
Is there anything to set up for Teams today?
No. Nothing needs to be installed or configured. The Teams card in your integration settings stays marked "Coming soon" until the connection opens.
