Notifications integration
Your events' key moments, announced in Slack
An event confirmed, a hold placed, a cancellation: the team learns it in Slack, with the date, the client and the amount, without watching a dashboard.
Real-time announcements
An event status change is posted to your Slack channel the moment it happens.
Your channel, your statuses
Choose the channel and the statuses that trigger an announcement: confirmations, holds, losses, cancellations.
Connected in minutes
Standard Slack authorization from your Joinways settings. Revocable at any time.
What the Slack integration does
Your team already has Slack open all day. The integration posts the news that matters there: events moving from hold to confirmed.
Nobody misses a confirmation
The confirmed event is announced where the team already looks. Preparation starts without waiting for Monday's meeting.
Context in the message
The announcement carries the date, venue, client, headcount and amount: enough to understand without clicking.
From Slack to action
A button leads straight to the event in Joinways, to act on the spot.
At a glance
- Category
- Team notifications
- Availability
- Available
- Setup time
- About 2 minutes
- Who can connect
- A workspace owner or admin
- What flows where
- One-way: Joinways posts to one Slack channel
- Updates
- Instant, when an event's status changes
- Needed on the tool's side
- A Slack workspace where you can add apps
- Built by
- Joinways (native integration)
Before you start
- A Slack workspace where you are allowed to add apps.
- The channel that will receive the announcements. For a private channel, add the Joinways app to it first.
- A Joinways workspace owner or admin to connect Slack and choose the channel.
What Slack receives
- An announcement on every event status change you choose: hold, confirmed, lost, canceled
- Confirmed amendments, announced too
- The date, venue, client, contact, headcount, owner and amount, in the message
- A direct button to the event in Joinways, and the channel of your choice
Security and access
- Access goes through Slack's standard authorization (OAuth). No Slack password is typed into Joinways.
- Joinways can post messages and list your channels. It cannot read the messages in your channels.
- Only owners and admins can connect Slack, change the channel or disconnect it.
- The Slack token is stored encrypted.
- Disconnecting from your settings deletes the stored token. To remove the app from Slack too, uninstall it in Slack.
What it does not do
- It posts to a single channel per Joinways workspace.
- It does not announce new inquiries: automatic announcements cover status changes and confirmed amendments.
- It does not read Slack messages, and replies in Slack do not reach Joinways.
- It does not change events from Slack: the button opens the event in Joinways.
How to connect Slack to Joinways
The connection uses Slack's standard authorization, from your Joinways settings.
- 1
Open your integration settings
In Joinways, go to Settings, then Integrations, and choose Slack.
- 2
Authorize the workspace
Sign in to Slack and approve the connection for your team's workspace.
- 3
Choose the channel and statuses
Pick the channel that receives the announcements and the statuses that trigger them, confirmations for example.
- 4
Let the announcements flow
From the next status change on, the team knows in Slack, in real time.
Where it helps day to day
The confirmation that doesn't wait for Monday
The proposal is signed on Friday evening, the event turns confirmed: the announcement lands in the channel, and kitchen and floor both know one more Saturday is booked.
The cancellation everyone sees
A canceled event is announced immediately: the date frees up, and the sales team can offer it again the same day.
The note for the floor team
From the event page, a note about the band arriving late goes to the channel with a link to the event. It stays listed on the event, and can be deleted from there.
Why announce your events in Slack?
An event's status is the information the whole team waits for: a confirmation commits the kitchen, the floor and the schedule; a cancellation frees a date to resell. As long as that information lives in a tool people check when they think of it, it travels by word of mouth.
Publishing status changes to Slack puts everyone on the same page at the same moment. The channel becomes the venue's news feed: what confirms, what falls through, what moves.
And without the Slack integration?
Statuses change in Joinways and the news spreads by voice, by copy-pasted message, or at the next meeting. Everyone learns it at a different time.
If a confirmation reaches the team late, preparation starts late, and a cancellation discovered late leaves a date you can no longer sell.
