PMS integration
Mews availability, on the event you are quoting
When an inquiry for an overnight retreat comes in, the rooms free for the whole stay and their rates appear on the event record. You answer without opening the PMS, and Mews remains the source of truth.
Rooms for the whole stay
Each room category shows what is free on every night of the stay, and therefore how many rooms you can sell for the entire stay.
Read-only by design
Joinways reads Mews and never writes to it: it pushes no block, creates no reservation, and changes nothing in your PMS.
Nothing copied on our side
Availability is fetched for the event dates and displayed. We keep no copy of your inventory, and your token is stored encrypted.
What the Mews integration does
An inquiry with overnight stays always raises the same question: do we have the rooms, and at what price? Joinways shows the answer on the event record.
Availability on the event record
Open the event and click Check availability in the Accommodation block to see room categories, rooms free each night, and rooms you can sell for the entire stay.
Rates alongside availability
Choose which Mews rate the prices come from. Each category then shows its nightly price and the total for the stay, in the property's currency.
A token you control
The access token is generated in the Mews Connector API and stored encrypted. When you connect, you can limit it to one venue of your workspace.
At a glance
- Category
- Property management (PMS)
- Availability
- Available
- Setup time
- Five minutes, including the token in Mews
- Who can connect
- The workspace owner or an admin. Every member then sees availability
- What moves
- One way: Joinways reads Mews and writes nothing back
- Updates
- On demand: read live when you click Check availability
- Requirements
- A Mews property with Connector API access
- Built by
- Joinways (native integration)
Before you start
- You are the owner or an admin of the Joinways workspace. Other roles cannot connect Mews.
- In Mews, you can add Joinways under Settings, Integrations, Connector API, and copy the access token it generates.
- Your Mews property has an active bookable accommodation service and a timezone set. Joinways checks both before saving.
- To show prices, the property needs a rate you want proposals to use. Without one, availability shows on its own.
What moves between Joinways and Mews
- Your room categories, with their names and capacities
- The rooms free for each night of the stay
- The number of rooms sellable for the whole stay, category by category
- Nightly prices and stay totals, from the rate you selected
- The property timezone and currency, so nights and amounts line up
- Nothing in the other direction: Joinways writes nothing into Mews
Security and access
- The Mews access token is encrypted before it is stored, never shown again, and never sent to the browser.
- Only the workspace owner and admins can connect Mews, change the rate used for prices, or disconnect it.
- Every member can check availability on their workspace's events without ever seeing the token.
- Joinways only calls Mews read operations: property settings, services, room categories, availability, rates, and prices.
- If Mews rejects the token, Joinways switches the connection off and asks you to reconnect.
- Disconnecting deletes the connection and the encrypted token. Remove the Joinways integration in Mews too if you no longer need it.
What it does not do
- It creates no reservation, room block, or rate change in Mews.
- It does not refresh by itself: availability is read when someone clicks Check availability or Refresh.
- One lookup covers a stay of up to 90 nights.
- Prices come from one Mews rate at a time. Other rates are not compared.
- The settings screen manages one Mews connection at a time.
Connect Mews to Joinways
The connection uses a Mews Connector API access token that you generate in Mews. Only the workspace owner and admins can set it up.
- 1
Generate a token in Mews
In Mews, go to Settings, then Integrations, then Connector API, and add Joinways as an integration to get an access token.
- 2
Paste it into Joinways
As the owner or an admin, go to Settings, Integrations, PMS, then Mews, and paste the token. It is stored encrypted and never shown again.
- 3
Limit it to a venue if needed
When you connect, you can attach the connection to one venue of your workspace. The settings screen manages one Mews connection at a time.
- 4
Pick the rate used for prices
Open the settings and choose the rate prices should come from. Until one is chosen, availability shows without prices.
Mews, day to day
The overnight retreat inquiry
The inquiry is for forty people, two nights in March. The Accommodation block shows how many rooms are free on each of those nights and what the stay costs, so you can answer as soon as the inquiry arrives.
The date that looks free but is not
The function room is available but the guest rooms are not. You see it before promising anything and can offer the following week instead.
The group rate, quoted right
Pick the rate you sell groups at in the Mews settings. Each room category then shows its nightly price and the stay total, in the property's currency, next to availability.
Frequently asked questions
Why connect Mews to Joinways?
Hotels that sell meetings and events run two systems that never talk to each other: the PMS holds the rooms, the event tool holds the inquiry. Answering "can you take forty people with twenty-five rooms in March?" then takes two people, two screens, and a delay the client feels.
Connecting Mews puts the room answer on the event record. Whoever handles the inquiry sees what is free for the whole stay and at what rate, without leaving the record and without a request to the front office. Mews remains the source of truth for the rooms; Joinways reads it at the exact moment the question is asked.
And without the Mews integration?
The event side and the room side stay apart: someone opens the PMS, screenshots the availability, and pastes it into a message. By the time the client reads it, the figure is already stale.
Worse, the proposal can go out with rooms that sold in the meantime, and the client is the one who gets the correction.
Does Joinways write anything into Mews?
No. The integration is read-only: it reads availability and rates, and never creates a reservation, a block, or any other record in your PMS.
Where does the availability appear?
On the event record, in the Accommodation block. Click Check availability: the figures are read from Mews at that moment, and Refresh reads them again.
How does the connection authenticate?
With a Connector API access token generated in Mews. It is stored encrypted, never displayed again, and never written to a log.
Show 5 more questions
Who can connect Mews?
The workspace owner or an admin. Every member then sees availability on the events they work on, without ever seeing the token.
We run several properties. Can each have its own connection?
When you connect Mews, you can limit the connection to one venue, so its events read that property. The settings screen currently manages one Mews connection at a time.
Why do I see availability but no prices?
Because no rate has been selected yet. Most properties do not flag a default rate, so choose one in the Mews settings and prices will appear next to availability.
Is our inventory stored by Joinways?
No. Availability is fetched on demand for the dates of the event and displayed. Nothing is copied into our database.
Do you support other property management systems?
Mews and Apaleo can be connected today and feed the same Accommodation block on the event record. Cloudbeds is coming soon.
