Alternative

The Delphi and OPERA Sales & Catering alternative for independent hotels

Amadeus Delphi and Oracle OPERA Sales & Catering equip large hotel groups, at the cost of long deployment projects and a PMS-centric ecosystem. Joinways covers the same group and banquet workflow (inquiries, quotes, BEOs) for the independent hotel or small group: live in half a day, connected to Gmail/Outlook, with no integration project. Free migration.

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Which Delphi or OPERA S&C alternative fits your hotel?

Joinways is built for independent hotels and small groups that want a group and events tool working right away: inquiries centralized and extracted automatically from Gmail/Outlook, quotes signed online, a function sheet shared with kitchen and operations. No PMS integration project, no consultant: half a day to get set up, free migration, data hosted in the EU.

Live in half a day, with no integration project and no IT team
Group and meeting inquiries extracted automatically from Gmail/Outlook
Quotes with VAT handling, built-in e-signature and prepared follow-ups
Banquet event orders (BEOs) shared with kitchen, floor and AV teams
Public pricing in euros, French and English support, GDPR-native, free migration

Getting out of a chain-grade Sales & Catering suite, successfully

The trap is not technical: it is replicating in the new tool the complexity you were trying to leave behind.

Draw the boundary before migrating: Joinways takes over group and event sales, the PMS keeps the rooms. Documenting that line prevents double entry and reassures the front desk

Rebuild your packages with correct VAT from day one: day-delegate rates, residential packages, banquet menus. That is what makes every quote sendable with no rework

Only migrate useful history: files from the last two years and active clients are enough. A clean base is faster to adopt than an exhaustive export

Metrics to track after the switch

Actual setup time (benchmark: half a day, excluding history import)
Share of group inquiries answered the same day
Quote signature delays (online signing removes the paper back-and-forth)

What sets successful switches apart

Hotels that switch successfully do not try to replicate their chain suite at a smaller scale: they restart from the real journey of an inquiry (email received, quote sent, BEO shared) and keep only what serves that journey. Teams that recreate the old complexity get the old problem back, in a new tool.

Why look for an alternative

Delphi and OPERA S&C are sized for chains, not for your two-person sales team

Amadeus Delphi and Oracle OPERA Sales & Catering are the historical equipment of hotel groups for group and banquet sales. That sizing is exactly what hurts an independent hotel: project-based deployment, dependence on the PMS ecosystem, heavy training, contracts negotiated case by case. You were looking for a sales tool and inherited an IT project.

Getting started means a project: configuration, PMS integration, training. For a sales team of two or three, the investment is out of proportion
These suites live inside a group's PMS ecosystem: outside that context, you pay for a chain's complexity without a chain's resources or needs
Your inquiries still arrive by email: without a native connection to Gmail or Outlook, every meeting request gets retyped into the system by hand
Pricing on quote only, built for enterprise buying cycles: hard to budget and impossible to start without a long commitment

The independent-hotel alternative

The group and banquet workflow, without the integration project

Joinways keeps the core of the Sales & Catering job (inquiries, quotes, BEOs, pipeline) in a tool that goes live in half a day. Connected to Gmail/Outlook, VAT-ready, hosted in the EU, with responsive support and a free, assisted migration of your history.

Related product pages: Clients & companies

Gmail/Outlook connected in minutes: group, meeting and banquet inquiries are centralized and extracted automatically (date, headcount, budget)
Quotes with correct VAT rates, built-in timestamped e-signature and Stripe invoicing: ready to send with no rework
Banquet event orders (BEOs) generated from the event file and shared with kitchen, floor and AV teams
Public pricing in euros, free trial, EU-hosted data: you judge on your own activity before committing

Joinways vs Delphi / OPERA S&C: what changes for an independent hotel

An honest comparison: these suites keep the advantage on their home turf, large PMS-integrated hotel groups.

Criteria	Joinways	Delphi / OPERA S&C
Setup in half a day, no integration project	Yes	No
Gmail/Outlook connection with automatic inquiry extraction	Yes	Partial
Quotes with VAT and built-in e-signature	Yes	Partial
Banquet event orders (BEOs) shared with operations teams	Yes	Yes
Native integration with a hotel chain's PMS	No	Yes
Group room block management at chain scale	No	Yes
Standardized rollout across dozens of properties	Partial	Yes
Free trial and public pricing in euros	Yes	No

The Delphi / OPERA S&C → Joinways switch plan, step by step

Half a day of setup, a free assisted migration, and a PMS that keeps running. Here is who does what, and what you have in hand at each step.

Phase	When	Who	What you have at the end
Scope definition	Day 1	You, guided by Joinways	Clear boundary between the PMS (rooms) and Joinways (group and event sales); validated list of data to bring over
History export & cleanup	Days 1-2	You, guided by Joinways	Contacts, accounts and files from the last two years exported, duplicates and dead files set aside
Free import	Days 3-4	Joinways	Accounts, contacts and history browsable in Joinways, duplicates merged: migration is free and assisted
Spaces, packages & VAT	Day 5 (half a day)	You, with assistance	Rooms created, meeting and banquet packages with correct VAT, one compliant test quote sent and validated
Connections & training	Days 5-7	The whole team	Gmail/Outlook and the website form feed the queue; every salesperson has handled one real inquiry end to end
Cutover	Week 2	You	Group sales 100% on Joinways; the old suite stays readable during the transition, the PMS has not moved

What does not migrate: PMS configuration and room blocks stay in the hotel ecosystem, where they belong. Joinways takes over group and event sales; large attachments are re-imported file by file, as needed.

What switching changes

What the switch changes day to day

Half a day to get set up, a free assisted migration: not an IT project.

1/2 day

Setup

Connect the mailboxes, create your spaces and quote templates: you are operational in half a day, with no consultant and no project team. Migrating your history is free and assisted.

Online

Quote signature

Quotes sent with read tracking and signed online: no more print-scan loops or third-party tools, days of back-and-forth removed from every group file.

Same day

Inquiry responses

Meeting and banquet inquiries centralized, extracted and prioritized, replies prepared: built to respond the same day, before competing hotels do.

Figures are illustrative: they describe what a structured process is designed to make possible, not measured Joinways customer results. Actual results vary by venue.

The same job as Delphi and OPERA S&C, at independent scale

Meetings, banquets, groups: your daily work, without chain-grade machinery.

Related product pages: Events · Integrations

Independent hotel with meeting rooms

Meeting inquiries land by email and web form in a single queue. Date, headcount and budget are extracted automatically, the quote goes out with your day-delegate and residential packages, and the BEO coordinates kitchen, floor and AV.

Small hotel group

Several properties, one organization: each hotel keeps its own space calendar and templates, while management tracks conversion rate and banquet revenue per property, with no project-based rollout.

Hotel banquets and weddings

Multi-line quotes (room hire, F&B, accommodation, AV), amendments when the brief changes, deposits and prepared follow-ups. The full email thread stays attached to the event file: anyone on the team can pick up the sale.

Illustrative scenario

An independent hotel steps out of its franchise's Sales & Catering suite

The starting point

A seaside hotel with three meeting rooms inherited a Sales & Catering suite sized for a chain. The two-person sales team uses a fraction of the tool, inquiries arrive by email and get retyped by hand, and every configuration change goes through an external provider.

The switch

The team's Gmail mailboxes are connected, the three rooms and meeting packages are created with correct VAT, and contacts plus history are imported for free with Joinways assistance. Setup takes half a day, without touching the hotel's PMS, which keeps managing rooms.

Three months later

Meeting inquiries are handled from a single queue, quotes go out signed online, and the BEO replaces email chains with the kitchen. In this scenario, the team keeps its PMS for accommodation and finally runs group sales in a tool its own size.

Director of Sales

Illustrative scenario: independent hotel with meeting rooms

Illustrative scenario based on typical venue outcomes, not an actual named customer.

Frequently asked questions

Does Joinways replace Delphi or OPERA Sales & Catering?

For the commercial group and banquet workflow of an independent hotel, yes: centralized inquiries with automatic extraction, pipeline tracking, quotes with VAT, e-signature, banquet event orders (BEOs), CRM and reporting. Joinways does not replace a PMS or chain-scale group room block management: that is not its job.

Can we keep our PMS (OPERA or another) alongside Joinways?

Yes, and it is the most common setup: the PMS keeps managing rooms and distribution, Joinways manages group and event sales (inquiries, quotes, BEOs). The two coexist with no mandatory integration: your sales team works in Joinways, the front desk stays in the PMS.

How long does it take to be operational?

Count half a day to be fully operational: mailboxes connected in minutes, spaces and quote templates created, contact import optional. No prior training needed. And if your data lives elsewhere (Excel, another system), our team handles the migration for you, for free.

When do Delphi or OPERA S&C remain the right choice?

For a hotel group standardizing group sales across dozens of properties, with room blocks managed at chain scale and deep PMS integration, these suites remain the reference. That is their home turf. The mismatch appears when an independent hotel pays for that machinery to serve two salespeople and three rooms.

Are quotes compliant with European VAT rules?

Yes. Quotes natively handle net and gross amounts with the right VAT rates, discounts, deposits and amendments. Sending happens through the built-in email with read tracking, e-signature is integrated and timestamped, and invoices are issued via Stripe. Data is hosted in the European Union, GDPR-compliant.

Can we try Joinways before deciding?

Yes. The trial is free and without commitment: connect a mailbox, handle your real meeting inquiries and send a real quote. Pricing is public, in euros, with no mandatory sales cycle. You compare on your own activity, not on a demo.

Pricing is public: from €49 per venue per month, with a 30-day free trial. See pricing

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Events Integrations Clients & companies