Comparison
Delphi and OPERA Sales & Catering alternative for independent hotels
Amadeus Delphi and Oracle OPERA Cloud Sales and Event Management (formerly OPERA Sales & Catering) run group sales for hotels and hotel chains. If you run an independent hotel, your meetings, offsites, and receptions are sold from the hotel's inbox. Joinways starts there, and your PMS keeps the guest rooms.
30-day free trial, no credit card. From $69 per venue per month, unlimited users.
| Criterion | Joinways | Delphi / OPERA S&C |
|---|---|---|
| Inquiries read and logged automatically: email, website form, booking platforms | Yes | Partial |
| Proposal prepared as soon as the inquiry lands, with your templates and prices | Yes | Partial |
| Scheduled follow-ups until the proposal is signed | Yes | Partial |
| BEO built from the signed proposal, confirmed by staff and vendors | Yes | Partial |
Joinways vs Delphi / OPERA S&C: what differs for your hotel
From inquiry to invoice, step by step: what Joinways prepares on its own, and what the public pages of Delphi / OPERA S&C show.
| Criterion | Joinways | Delphi / OPERA S&C |
|---|---|---|
| Inquiries read and logged automatically: email, website form, booking platformsDelphi reads emails with Email to RFP, a paid MeetingBroker add-on; in OPERA, leads are created by hand. | Yes | Partial |
| Proposal prepared as soon as the inquiry lands, with your templates and pricesDelphi pre-fills the proposal from the booking, then each later change is re-entered by hand; OPERA generates the quote from a template when the user asks for it. | Yes | Partial |
| Scheduled follow-ups until the proposal is signedBoth create internal reminders for staff; no follow-up to the client is described. | Yes | Partial |
| BEO built from the signed proposal, confirmed by staff and vendorsBoth generate the BEO from the booking (Word, PDF or report); no confirmation link for staff or vendors is described. | Yes | Partial |
| Deposit and balance invoiced from the signed proposal, sent to accountingDeposits are logged by hand or go through the PMS, and the balance is billed on the hotel folio. | Yes | Partial |
| E-signature built into the proposalDelphi relies on its partner Canary Technologies; OPERA documents e-signature only for check-in registration cards. | Yes | Partial |
| Native PMS integrationJoinways: Mews, Apaleo, and Amenitiz (not OPERA PMS at this point), with guest room availability and rates next to the event. OPERA Cloud S&EM works with the OPERA Cloud PMS. | Partial | Yes |
| Setup in half a day, no integration project | Yes | No |
| Free trial and public pricing in dollarsJoinways: $69 to $199 per venue per month billed annually, depending on the number of spaces ($86 to $249 billed monthly). Unlimited users, 30-day free trial with no credit card, and a Free plan with no time limit (1 venue, 2 spaces, 10 inquiries a month). Amadeus and Oracle show no prices on their product pages, and no free trial is mentioned there. | Yes | No |
| Free plan with no time limitJoinways: Free plan with no subscription, 1 venue, 2 spaces, 10 inquiries a month. Amadeus and Oracle sell on quote, after a demo. | Yes | No |
- Yes
- Partial
- No
Comparison published by Joinways, based on public information about Delphi / OPERA S&C.
Sources: Amadeus Sales & Catering · Amadeus help, MeetingBroker · Oracle OPERA Cloud Sales and Event Management · OPERA Cloud documentation, functionality · Joinways pricing (public)
Keep your current tool and try Joinways alongside it
Connect your mailbox. For 30 days, Joinways reads incoming inquiries, logs them, and shows you the ones still waiting for a reply. Nothing changes in the tool you use today. Before the trial ends, you get a summary and compare the two on your own inquiries.
30-day free trial, no credit card.
Your mailbox, read-only
Joinways reads incoming inquiries. It never sends anything from your mailbox or changes anything in it.
Nothing goes out to your clients
Proposals are drafted, never sent without you. Your clients never see the trial.
A summary of your trial
Inquiries read and logged, duplicates caught, proposals prepared: the summary gives your own numbers, measured during the trial.
Your clients and events come with you
If you switch, your clients, contacts, and upcoming events import from your current tool's export.
No paying twice
Under contract until a set date? Joinways is free until that contract ends.
The Delphi / OPERA S&C-to-Joinways switch plan, step by step
The trial runs alongside your suite first. If you switch, here is who does what, without touching the PMS.
What does not migrate: PMS configuration and room blocks stay in your hotel system. Large attachments can be re-imported as needed, event by event.
When: Before setup
Scope definition
What you have at the end: A written line between the PMS (guest rooms) and Joinways (meeting space, meals, services); an approved list of data to bring over
Who: You, guided by Joinways
When: Before setup
History export & cleanup
What you have at the end: Contacts, companies, and events from the last two years exported, with duplicates and lost deals set aside
Who: You, guided by Joinways
When: After setup
Free import
What you have at the end: Companies, contacts, and history searchable in Joinways, duplicates merged
Who: Joinways
When: Setup half-day
Spaces, packages & tax
What you have at the end: Meeting rooms created, meeting and banquet packages with pre-tax and tax-inclusive prices and their tax rates, one test proposal sent and approved
Who: You, with assistance
When: Setup half-day
Connections & training
What you have at the end: The hotel's mailbox and website form feed the Joinways inbox; every salesperson has taken one real inquiry through to the proposal
Who: The whole team
When: When you choose
Cutover
What you have at the end: Meeting space and event sales run in Joinways; the old suite stays readable during the transition, and the PMS hasn't changed
Who: You
Delphi and OPERA S&C organize a chain's group sales; you sell your meeting space from the hotel's inbox
Both suites serve chain group sales well, inside their vendor's ecosystem and its PMS. Your team is two or three people who receive inquiries, price them, check guest rooms, and brief the kitchen. On the same day, you handle an overnight offsite, an executive meeting, and a reception dinner.
Your inquiries arrive in the hotel's inbox and from booking platforms. Neither Amadeus nor Oracle describes reading a Gmail or Outlook mailbox
With JoinwaysThe hotel's inbox connects in two minutes. Inquiries, booking platforms included, arrive already read in one inbox, and the team sees who has replied
Your guest rooms live in your PMS. OPERA Cloud S&EM is designed with OPERA Cloud, and Delphi with Amadeus tools: on another PMS, check what connects
With JoinwaysThe PMS keeps the guest rooms. With Mews or Apaleo, their availability and rates show on the event; with another PMS, the two tools work side by side
An overnight offsite mixes guest rooms, meals, beverages, and room rental, at different tax rates. Neither product page describes this per-line calculation
With JoinwaysEach proposal line carries its own tax rate. The proposal is addressed to the client, the agency paying, or the booking platform, and is signed online
You want to know the price and the setup time: neither is published, so you have to go through the vendor's sales team
With JoinwaysPricing is public: $69, $119, or $199 per venue per month billed annually, depending on the number of spaces. Setup takes half a day, with no integrator
The proposal is out and the client isn't answering: Delphi and OPERA create reminders for your team, but no automatic follow-up to the client appears on their pages
With JoinwaysYou see when the proposal is opened, scheduled follow-ups go out until it is signed, and the team keeps its own reminders
Related product pages: Clients
The product, screen by screen
What you can check during the trial
On your own inquiries, alongside your current tools.
One BEO per day
For a two-day offsite, setup, food and beverage, and AV can differ from one day to the next. The kitchen reads the instructions for the right day.
The whole team, with no per-seat license
Front desk, kitchen, management: every user is included. Extra staff and vendors read the BEO from their link, with no account.
Free trial, alongside your tools
The trial runs alongside your current suite and your PMS. No credit card.
The venues where the gap matters
The same inbox and the same meeting room calendar for each.
Overnight offsites
General session, breakouts, guest rooms, and dinner on one proposal. The BEO breaks down day by day, and guest rooms are checked in the PMS.
Day meetings and smaller meetings
The per-person package covers the room, breaks, and lunch. When the headcount moves, a change order updates the proposal at the same unit price.
Banquets, parties, and receptions
Company party, gala dinner, wedding: the room, menu, and beverages on the proposal, then the BEO for the kitchen and the service team.
Go further: Events · Tool integrations
Other Delphi and OPERA S&C alternatives
Three other sales and catering tools for hotels, with what their websites publish in October 2026.
Event Temple
- Best for
- Independent hotels, full-service hotels, and hotel groups
- Price
- From $249/month billed annually, one-year minimum term, custom quote (October 2026)
Event Temple covers the hotel's group sales: inquiries, room blocks with pickup tracking, and a function space diary. It adds proposals and contracts signed online, synced BEOs, and payments. It connects to Mews, Apaleo, Cloudbeds, Stayntouch, and OPERA Cloud. Its pricing page states a one-year minimum term and setup fees that vary with your configuration.
Official siteTripleseat Hotels
- Best for
- Boutique hotels, independent properties, and management groups with an events team
- Price
- Tripleseat starts at $375 per venue per month; the Hotels package price isn't published (October 2026)
Tripleseat Hotels adds PMS integration, room blocks, and multi-day events to the Tripleseat platform. You get an inquiry inbox, proposals, contracts, BEOs, floor plans, and deposit payment schedules. Every plan includes unlimited users and full feature access. Add-ons are priced separately, so the full cost comes out of the sales conversation.
Official siteThynk
- Best for
- Hotel groups, resorts, management companies, venues, and convention centers
- Price
- Quote-based (October 2026)
Thynk is a commercial and operations platform built on Salesforce, like Delphi. It covers sales and catering, group bookings with room blocks and PMS integration, and B2B sales. A direct booking engine also sells rooms and event spaces. Its connectors page shows Mews, Protel, and Oracle, among others. No prices are published: its website offers a call.
Official site
Frequently asked questions
Which Delphi or OPERA alternative fits an independent hotel?
- Your group inquiries read in Gmail or Outlook, including those from booking platforms
- Guest room availability and rates read from Mews or Apaleo, next to the event
- Proposals with pre-tax and tax-inclusive totals: meeting room, per-person package, meals, guest rooms, a tax rate per line
- A banquet event order for the kitchen, the banquet floor, and AV, day by day if needed
When are Delphi or OPERA S&C still the right choice?
Can we keep our PMS alongside Joinways?
Does Joinways manage room blocks?
Can we invoice the company or the agency?
Can we manage several hotels in Joinways?
What's the difference between Delphi and OPERA Sales & Catering?
How much do Delphi and OPERA S&C cost?
Does Joinways connect to OPERA Cloud?
What are the other Delphi alternatives for an independent hotel?
Can we try Joinways without leaving Delphi or OPERA?
Does Joinways work for a hotel with only a few meeting rooms?
Pricing is public: from $69 per venue per month depending on venue size, with a 30-day free trial. See pricing